Product Manager Intern
Teams: PayPal.com, Mobile Checkout
May - August 2022
May- August 2023
Two Summers, Five projects
Summer 2023 – Mobile Checkout Team
AI/ML for Shipping Address Predictions. I focused on building a model to predict and correct shipping address errors. This project aimed at enhancing the accuracy and efficiency of the delivery process, reducing checkout cancellation rates and ensuring a smoother transaction experience for users.
Metaverse Integration Analysis and Strategy. I researched the intersection of the Metaverse and digital checkout processes. Through comprehensive market analysis and internal capability assessments, I formulated strategic recommendations for gaming and Web3 metaverses.
I Presented both projects to PayPal's Head of Checkout and VP of Product for Mobile Checkout, resulting in project solution additions to Q4 and 2024 Q1 roadmaps.
Summer 2022 – PayPal.com
Website Integration Playbook. I authored PayPal’s first Website Integration Playbook for teams on the steps needed to deprecate and merge websites. I spoke with over 20 different teams and stakeholders to understand the intricacies of website integration. The outcome was PayPal's first-ever comprehensive guide for strategies on effective website integration.
Raising Awareness for Inclusive Design. By leveraging branding strategies during Pride Month and beyond, I created unique patterns and designs that highlighted the importance of inclusivity in our digital world. I also proposed improvements such as optimizing color contrast, screen reader compatibility, and special branding initiatives to company executives.
